Privacy Policy

Last updated: April 6, 2023

Applicability:

This Privacy Policy describes how ZEAWIN LLC treats customer personal information on the websites, social media, and mobile apps where it is located (in this policy we call these our Platforms). This policy also applies to information collected in our stores. Your use of this Platform indicates your agreement to our collection, use, and disclosure of your information as described in this Privacy Policy..


Notice at Collection:

We collect various types of information from you, as described below. The purpose of collecting this information is to manage your registration as a user, manage your purchases of products or services, respond to your queries, and, if you wish, to send you our customized communications. We also collect information to improve our products and services and to personalize your shopping experience.

We collect contact information such as your name, mailing address, email address, and phone number. If you register as a user, we will also have you create a password. We may share this information with our service providers to help us manage your account and provide you with customer support. We may also share this information with our marketing partners to send you promotional communications.

We collect payment information such as your debit or credit card number to manage payment for the products or services that you purchase, regardless of the method of payment used. We do not store your payment information and use industry-standard encryption to protect your data during transmission.

We collect the information you submit online, including information you post when you interact with us on social media platforms. We may use this information to improve our products and services and to personalize your shopping experience. We may share this information with our service providers to help us manage our social media accounts and respond to your queries.

We collect demographic information such as your age and gender. We use this information to improve our products and services and to personalize your shopping experience. We may share this information with our marketing partners to send you personalized promotional communications.

We collect biometric information, such as a body or face scan, as permitted by law. We use this information to provide you with virtual try-on experiences and personalized product recommendations. We do not share this information with third parties and delete it after a reasonable period.

Cookie Policy:

We use cookies and other technologies to collect information about your use of our Platforms. A “cookie” is a small file stored on your device that contains information about your device. We may use cookies to personalize your experience on our Platforms, including to help identify and remember you when you return, and to keep track of your shopping cart. We may also use cookies to collect information about your activities on our Platforms to provide you with advertising based on your interests and to help us understand how our Platforms are being used. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, if you refuse or disable cookies, some parts of our Platforms may be inaccessible or not function properly.

We may also use web beacons, pixels, and other technologies to collect information about your use of our Platforms and your interaction with our email messages and advertisements. These technologies may allow us to track your activities across different websites and to provide you with personalized advertising.

Use of Information:

We use your information to provide and improve our products and services, personalize your experience on our Platforms, process your orders, communicate with you, and comply with legal obligations. Specifically, we may use your information for the following purposes:

  • To create and manage your account
  • To process and fulfill your orders, including delivering products to you
  • To provide customer service and respond to your inquiries
  • To personalize your experience on our Platforms, including displaying targeted advertisements and content that we think may interest you
  • To communicate with you about promotions, special offers, and other news or information about our products and services
  • To improve our products and services and the user experience on our Platforms
  • To comply with legal obligations, such as tax and accounting requirements

Disclosure of Information:

We may share your information with third parties for a variety of purposes, as described below:

  • With our service providers, who perform services on our behalf such as payment processing, shipping, and marketing
  • With our business partners, who may offer products or services that we think may interest you
  • With government authorities or law enforcement officials, if required by law or if necessary to protect our legal rights or the rights of others
  • In connection with a corporate transaction, such as a merger, acquisition, or sale of assets

We may also share your information with other third parties with your consent.

Your Choices:

You have choices about how we use and disclose your information. You can choose not to provide certain information, although this may limit your ability to use certain features of our Platforms. You can also opt-out of certain types of communications from us, such as promotional emails, by following the instructions provided in the communication.

Security:

We understand the importance of safeguarding your personal information and take all reasonable measures to prevent unauthorized access, use, or disclosure.

It is essential to note, however, that no data transmission over the internet or any network is entirely secure. In the unlikely event of a security breach, where there is a high risk of your personal data being misused, we will promptly notify you of the breach without any unnecessary delay.

Additionally, we will inform you of the steps we have taken to minimize the risk of misuse of your data. Your privacy and security are our top priorities, and we are committed to maintaining the confidentiality of your information.

Retention:

We retain your information for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with legal obligations and enforce our agreements. If you would like us to delete your information, please contact us using the information provided at the end of this policy.

Children:

Our Platforms are not intended for use by children under the age of 16. If you are under the age of 16, please do not use our Platforms or provide us with any information.

Contact Us:

If you have any questions or concerns about our privacy practices or this policy, please contact us at [email protected].